Skip to main content
Is it possible to enable push notifications for the Salesforce1 app when new cases are created in Service Cloud?

 

I receive push notifications through my email server (google for work), but I'm not receiving any push notification though the Salesforce1 app itself on my phone. 

 

Thanks!
6 answers
  1. Feb 12, 2019, 2:20 PM
    I´ve been working on it and it seems that there is not an standard setup to do so. But it may be some workarounds, like when a case is created you may @mention the users of the queue.
0/9000