i'm using Salesforce Enterprise Edition.I've added a Vertical bar chart to a Dashboard. The dashboard is not showing the chart instead, its showing the message "The report returned no results" . When I click on the chart,
I get the report which is having data.My report is in summary format and its grouped by Area Manager. Please
4 answers
This part of the report is important:
Is your Dashboard set up as a specific User that's not you? When on a Dashboard, if the Dashboard Running User is set to "John Doe", the data shown in the reports will be based on John Doe's security. But, when you click the report, the results will then display according to your security. I would confirm that the dashboard running User has access to the records that you are seeing in the report. To find the running User, this should be listed in the top right of the dashboard and reads: Viewing as "Name Here". You can then test by logging in as that User, clicking that same report and seeing if any records are listed. If not, you may need to adjust your Dashboard's running User to someone who has access to the data that you want to have displayed.
