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Hello there, 

 

I am trying to make a Workflow work. I need it to send an email to the primary contact on the opportunity when Invoice Sent equals true.

 

I have tested this on an opportunity with myself assigned as the primary contact and it is just not working. 

 

Please can someone advise on what I may be doing wrong. 

 

Screenshots of the set up below: 

 

Workflow Email Alert Not Working -Send email to primary contact

 

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15 answers
  1. Nov 21, 2017, 1:45 PM
    If you look on the opportunity field setup, is there also a Primary Contact field there, as a lookup field perhaps?
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