I have two email to case routing addresses.

Question

When a case is created from email to case i want to find the from which routing address was the case created. Is it possible to do that. If yes please do let me know how to do that. Thanks

Lalit Arora · Answer

Refer Salesforce Object to query the same from Apex

https://developer.salesforce.com/docs/atlas.en-us.sfFieldRef.meta/sfFieldRef/salesforce_field_reference_EmailMessage.htm

https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_objects_emailservicesaddress.htm

Refer LocalPart field for the address from EmaildomainName

Hope that helps!!

I have two email to case routing addresses.

Data Management

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