FavoriteErin Wolfe (Dragos) asked in #Data ManagementMar 16, 2021, 10:23 PMService Cloud User - DeactivatedWhat happens to reopened cases when a Service Cloud user is deactivated? Can I set it so re-opened cases for any users that are inactive go into a specific Queue?4 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Mira ShahMar 17, 2021, 10:20 PMPlease put best answer, if you have solved the issue. Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
