When a contact has a primary email and other emails, BCC ignores when we contact him through one of his other emails (which are stated as e.g. Alternate email 1, a custom email field in the contacts page ) thus the email is not stored in the Activites section.
How we can solve that, and how we can better manage multiple emails in Contacts
3 answers
David, Thanks for your answer.
I'm not sure why this is not an option here, we had this on a simple contact management tool we used to use. We were expecting more from Salesforce.
We are not using Outlook, nor we are planning to. As Gmail users, we are expecting a similar function on Google as well, without getting a private app.
