I'm not sure if anyone knows why I am missing the Case Fied Filter Options, as circled in the attachment.
Does anyone know how I can get this option to show up for myself?
1 answer
Hi Jardell,
Please refer the below for enalbe the case feed option.
https://trailhead.salesforce.com/en/content/learn/modules/service_casefeed_basics/service_casefeed_basics_filters
Compact View enable.
https://help.salesforce.com/articleView?id=case_interaction_settings.htm&type=5
Thanks.
