Skip to main content
Hi Casey, 

 

Do users that have soft bounced 5x or more get marked as Do Not Email and have that information sync to Salesforce?  It seems that they should but I do not show them being marked as such under their account information. 

 

Thanks
2 answers
  1. Sep 19, 2018, 10:07 PM
    Hi, I just want to clarify what "After a message soft-bounces five times, Pardot marks the prospect as Do Not Email" means. Does that mean 5 different messages or the same message bouncing 5 times? Does that information sync to Salesforce? I have prospects that have had 5 different messages soft bounce and are not marked as Do Not Email under their additional fields in their prospect account. 
0/9000