Do users that have soft bounced 5x or more get marked as Do Not Email and have that information sync to Salesforce? It seems that they should but I do not show them being marked as such under their account information.
Thanks
2 answers
Hi, I just want to clarify what "After a message soft-bounces five times, Pardot marks the prospect as Do Not Email" means. Does that mean 5 different messages or the same message bouncing 5 times? Does that information sync to Salesforce? I have prospects that have had 5 different messages soft bounce and are not marked as Do Not Email under their additional fields in their prospect account.