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Topics#Sales And MarketingRobert Gilmore's Question
Robert Gilmore (Sidewalk) asked in #Sales And Marketing
Feb 5, 2015, 7:06 PM

Why when I go to create a new prospect in an account, prospect isn't listed as a record type?

I created a new Record type called prospect1, and added it to the account record type. So, I'm able to create a new record type and apply it to the account setting, so that when I go to create a new account i have the option to create a new "prospect1". But, we already have prospects created, and they are labled as "prospect", but when i go to create a new account, and choose the record type I can't get the origional "Prospect" record type to display. I don't just want to create a new record type labeled "Prospects" because then when running reports all the new and old prospects will be seperated. 

 

I need help figuring out how to make the origional "Prospect" record type appear on the "New Record Type" so that new prospects will still be linked with old ones. 

 

Thanks. 
4 answers
  1. Jeff May
    Feb 5, 2015, 8:58 PM
    If you edit the Profile or Permission Set and select Object Settings, you can edit the Object and configure which Record Types members of that Profile or Permission can use.
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