FavoriteGeetanjali Rokade (Comity - A Brillio Company) asked in #Ask An ExpertMay 6, 2019, 10:10 AMI am not able to see Screen Pops when Inbound call is active on Console as Softphone layout is configured as mentioned2 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Payal Mittal (Aethereus)May 6, 2019, 10:17 AMReference: https://www.ingenius.com/blog/salesforce-call-center-tips-manage-your-screen-pops/ https://salesforce.stackexchange.com/questions/248353/salesforce-cti-softphone-screenpop-not-workingAdd a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Payal Mittal (Aethereus)May 6, 2019, 10:17 AMReference: https://www.ingenius.com/blog/salesforce-call-center-tips-manage-your-screen-pops/ https://salesforce.stackexchange.com/questions/248353/salesforce-cti-softphone-screenpop-not-working
