
I have found similiar posts to this but cant seem to get it to work because its a date field? (at least what I can tell)
I have a date field (titled "Account Review") that marks the last time an account was reviewed that is manually updated by users, I have a number field (titled "# of Account Reviews) that I want to add "1" every time the "Account Review" date field is changed.
I currently have a WFR that has criteria of ICHANGED(Account_Review_c) = TRUE, with a field update of "of_Account_Reviews_c +1". However, although this seems to be the right logic, I cant seem to get the field to add 1 everytime I change the field.
3 answers
Hi Ryan,
I think this solution is the right one for you:
You can create a custom number feild and set the defualt value to zero. Then create a WFR. Your formula would look something like this
AND( ISCHANGED(Your_Custom_Field__c), NOT(ISBLANK(Your_Custom_Field__c)) )
Then you create an immediate action of a field update. And your formula for the field update would be
Your_Custom_Number_Field__c + 1
So this increases your number field by 1 each time your custom field is changed to a non null value.
https://success.salesforce.com/answers?id=90630000000CjYkAAK
Best,
Till