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2 answers
  1. Aug 16, 2019, 7:07 AM
    Hi iyyappan,

     

    Process Builder:

     

    Process Builder is a point-and-click tool that lets you easily automate if/then business processes and see a graphical representation of your process as you build.

     

    You can use the Process Builder to perform more actions than with workflow

     

    Process builder allows you to do the below actions which workflows cannot.

     

    Call an apex class

     

    Call a flow

     

    Create a new record

     

    Update records

     

    Email alerts

     

    Post to Chatter

     

    Submit for approval

     

    Quick Actions

     

    Workflow:

     

    It is a business logic that evaluates records as they are created and updated and determines if an automated action needs to occur. In a way it allows records to speak up or do something – update data, notify people or external systems.

     

    Workflow does only 4 actions

     

    Create Task

     

    Update Fiel

     

    Email Alert

     

    Outbound Message

     

    The trailhead for process builder:

     

    https://trailhead.salesforce.com/en/content/learn/modules/business_process_automation/process_builder

     

    Differences between Process Builder and other tools (https://www.safaribooksonline.com/library/view/learning-salesforce-visual/9781785289835/ch05s02.html)

     

    I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.

     

    Thanks and Regards,

     

    Deepali Kulshrestha.
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