When I enabled Campaign Influence and the Additional Campaign Influence Models I used the Auto Association settings to limit the campaign influence time frame to 30 days. (See Screenshot below)
However, when I run a Campaign Influence report using the First Touch Model I see influence being given to campaigns where the member joined the campaign well outside of the 30-day window in relation to the campaign created date. (See Second Screen Shot)
Do the additional campaign influence models not respect the Campaign Influence Eligibility Limits or am I doing something wrong? Any help is greatly appreciated.
1 answer
Hi Charlie,
Sorry for the inconvenience. In case you don't receive a response here, may I also suggest joining the Sales Cloud group below to collaborate with the experts for best practice and advice.
https://trailblazers.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000001sArCAI
Hope this helps.
Regards,
Jayson
