Part of the condition for the process to run is that the AccountId on the contact CANNOT be empty/blank.
Which basically means each contact has to be associate with a an Account.
I used the ISBLANK function to check for this, and it's not working.
The reason I know it's not working is because part of the automation process accesses fields in the Account object. I'm getting errors from process builder telling me it's trying to access fields in the Account object that haven't been set.
This makes sense becasue the Contact object is not associated with an Account.
I want to be able to check for this so I stop getting these errors.
25 answers
Please double check something:
There's a pretty big difference between the two lines above. You should be using the syntax from the former, as opposed to the latter. I'm GUESSING that you're using the latter (Account.Id). When you're trying to peek through your lookups in a Process Builder, as opposed to simply checking the Lookup field on the Contact itself, you'll start running issues with the Process Builder failing because it can't check Account variables that haven't been set.
