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Ancil PA (Claysys) asked in #Data Management
Feb 15, 2018, 2:35 PM

show/hide fields based on a pick list selection in the new case screen

I want to show/hide fields based on a pick list selection in the new case screen . If i select 'PIN Reset' from 'Action' pick list then it should show 'PIN' field and it must hide 'Password' field, Or if i select 'Password request' then it should show 'Password' field it must hide 'PIN' field.

 

Is there any way to achive this without using Visualforce page and Apex class ?

 

Please find the below screenshot.

 

show/hide fields based on a pick list selection in the new case screen
4 answers
  1. Pruthvi Raj Kankunthala (Critical River Inc.)
    Feb 15, 2018, 2:42 PM
    @Ancil: In that case you can change your Action picklist into recordtypes. So you will be having 2 recordtypes PIN Reset and Password Reset. Now based on the report types you can assign 2 different page layouts and also display fields accordingly. Let me know if you need any more information / help.
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