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Topics#Sales And MarketingNigel Morse's Question
Nigel Morse (Red Gate Software Ltd.) asked in #Sales And Marketing
May 26, 2015, 2:35 PM

When a user gets direct reports why can't they set an update reminder?

A user just asked me to set up the update reminder like his peer manager has - when I looked he didn't have the option.  I assume this is as he had no direct reports for his role, which hadn't been updated.

 

I updated him to the team leader role (which means he has 4 people in the role below)  - but he still can't get the update reminder set up and I can't activate it for him anyway!
3 answers
  1. adam marks (Cloud Think Consulting)
    May 26, 2015, 3:58 PM
    There can be a waiting period on newly added users/newly added reports. When did you change the users heriarchy? If it was less than 24 hours ago give it about that long and then try again. 
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