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9 answers
  1. Jun 22, 2015, 8:05 PM

    Try this - 

    AND(

    CASE(

    CUSTOMER_STATUS__c,

    'Cancelled', 1,

    'Hold', 1,

    'Hold - New Web Provider', 1,

    'Installation Aborted', 1,

    'Paused', 1,

    'Partnership Compliance', 1,

    'Pending Cancellation', 1,

    0

    ) = 1,

    $Profile.Name <> "Performance Consultant",

    $Profile.Name <> "System Administrator"

    )

0/9000