we're looking for a content management system for the SF knowledge base, for example something like Joomla, Typo3 or SixCMS.
Does someone have eperience working with a CMS for SF KB? If so, which one do you use? How does it work? And is there a plugin specifcally available for SF KB?
Thanks!
Katharina
1 answer
Hi Katharina,
I would suggest you go through the below articles that would help.
Complete Guide to Salesforce Knowledge:
http://resources.docs.salesforce.com/sfdc/pdf/salesforce_knowledge_implementation_guide.pdf
Salesforce CRM Content Implementation Guide:
https://resources.docs.salesforce.com/204/latest/en-us/sfdc/pdf/salesforce_content_implementation_guide.pdf
Hope that helps!
