Skip to main content
Topics#EmailJeff Gerber's Question
Jeff Gerber (Tuthill Corporation) asked in #Email
Jul 27, 2016, 10:10 PM

I would like to create a hyperlink of my email address in a custom email template using the mail merge field {!User.Email}. I have tried using <a href="mailto:{!User.Email}"><a/>, but no email address shows up in the email.

6 answers
  1. Scott Johnson (Johnson Enterprises)
    Jul 28, 2016, 3:31 PM
    OK.  It doesnt look like the link works in in a custom template.  But, it will work if you do a HTML template.  Just so a blank letterhead, and you should get the same result.  When you want to do a hyperlink, type the text you want to display and click the link button in formatting options and put the link there.

     

    OK. It doesnt look like the link works in in a custom template. But, it will work if you do a HTML template. Just so a blank letterhead, and you should get the same result.

     

    You will need to get rid of the HTML in your template.  I tried it out this morning, and it looks like that will work.  See below:

     

    For example, I typed "Leave Feedback", highlighted it, and clicked the hyperlink button, and pasted in the long URL for feedback

     

    Thanks for taking my call today about your case number {!Case.CaseNumber}.

     

    Case subject: {!Case.Subject}.

     

    This email is to confirm that I am closing out this case.  This just means that I will no longer be contacting you regarding this issue.  However, should you have any further questions, please feel free to reach out. My contact information is below. 

     

    If you have a few minutes, I would love your feedback on your experience with Tuthill Transfer System's Technical Support. Please click the link below to leave your feedback. 

     

    Leave Feedback

     

    Thanks and Best Regards,

     

    {!User.Name} 

     

    {!User.Title} | {!User.Division} | {!User.Street} | {!User.City}, {!User.StateCode} {!User.PostalCode}

     

    E: {!User.Email} | P: {!User.Phone} | C: {!User.Mobile_Phone__c}

     

    www.fillrite.com

     

    www.sotera.com

     

    www.tuthill.com
Write an answer...
0/9000