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How to prevent a case to be closed when there are  any incomplete task or event for the case?

 

If there are any validation rules to be setup please mention that and steps to create it .
7 answers
  1. Feb 18, 2014, 10:57 AM
    Which edition of salesforce do you use ? 

     

    I dont think Workflows will be able to do this... a Trigger on Case is required.... 
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