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Topics#Customer ServiceConsultoria Avanxo's Question
Consultoria Avanxo asked in #Customer Service
Jul 1, 2016, 1:11 PM

Live Agent Configuration Settings

In my own instance Live agent enabled some queues, two weeks ago I realized that the Sneak Peek feature Enabled crashed and that the agents can not visualize what the consumer is typing.
2 answers
  1. Mudit Garg
    Jul 4, 2016, 11:06 AM
    Hi Consultoria,

     

    I have checked in my org and did not face any issue. If you are still facing an issue, kindly raise a case with the Salesforce support. They would help you.
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