FavoriteTom Brodeur asked in #Customer ServiceSep 18, 2013, 3:14 PMautomatically creating a contact with email2caseIs there a way to automatically create a contact when an email is sent to our support email address enabling a case to be created even though the senders e-mail address is not in the contact database.2 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Evan Decker (Trailblazer)Sep 18, 2013, 10:04 PMHi Larry, I think this is possible but would probably require apex code.Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Evan Decker (Trailblazer)Sep 18, 2013, 10:04 PMHi Larry, I think this is possible but would probably require apex code.