
4 answers
Hi Katie,
This exact thing happened to me a couple of weeks ago in one of my dev orgs. I logged a case with SF and they turned the assignment rule off and then on again and it worked. Go figure. Hopefully its that simple.

This exact thing happened to me a couple of weeks ago in one of my dev orgs. I logged a case with SF and they turned the assignment rule off and then on again and it worked. Go figure. Hopefully its that simple.