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Topics#Data ManagementSusanna Rodriguez's Question
Susanna Rodriguez (Foundation for Students Rising Above) asked in #Data Management
Aug 16, 2016, 4:54 PM

Ways to recover deleted contacts?

A data import was done by someone no longer at our nonprofit (probably using Apsona) that somehow resulted in a whole group of contacts getting deleted. I do not see any records in the Recycle Bin dated the date that this import is known to have been done. We fear there was no regular back up. Are there any ways to recover these records? We have figured out which sub-set of contacts is missing and their records would have a year's worth of data.

 

I'm a brand new nonprofit Salesforce Admin (recently certified but slim-to-no hands on admin experience yet) so appreciate any help!
9 answers
  1. Naveen Dhanaraj (Aintiram Web Tech)
    Aug 16, 2016, 5:04 PM
    Hi Susanna Rodriguez

     

    You can do it in fourways,

     

    Visit these URL,

     

    Using the Recycle Bin---https://help.salesforce.com/apex/HTViewHelpDoc?id=home_delete.htm

     

    Using query--https://help.salesforce.com/apex/HTViewSolution?urlname=How-to-retrieve-my-records-and-data-that-has-been-lost-or-deleted-1327108681812&language=en_US

     

    USING CODES-https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/langCon_apex_dml_examples_undelete.htm

     

    USING DATALOADER--https://www.shellblack.com/data/recover-and-restore-deleted-records-using-the-data-loader/
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