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Feb 9, 2014, 11:29 PM

Send an email when live agent is offline

When live agent is offline I want to capture customer details and send me an email

1 answer

Sanjay Reddy
Feb 10, 2014, 1:36 AM
I am looking for Leave a Message similar to

https://dashboard.liveagentforsalesforce.com/support/Forms-Surveys/how-to/83

This doesn't seem to work with current live agent

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