I'm looking to create case numbers using the auto number function based upon the type of case I'm creating (informational, jurisdictional, nonjurisdictional) and the year the case is opened. For example, 2013-J-001.
I have no idea on what I should do to create this or if it's even possible. Can the case type be a picklist?
Thanks in advance!
- Gayla
2 answers
You will need to use a trigger to generate your case numbers in the format you described (I assume you want 2013-J-001, 2013-I-001, 2013-N-001, and so on).
