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  1. Dec 29, 2011, 8:57 PM
    If you have forgotten, you have to do the following, based on the type of your mobile device...

     

    BlackBerry:  From the passCODE entry screen, scroll to the bottom and click on the DEACTIVATE button.  Then follow the on screen messaging to erase and reload the device local Salesforce data.

    iPhone:  Remove and then reinstall the Salesforce Mobile application from the AppStore.

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