I try to sent a mass mail out of Salesforce which includes Buttons in html.
I have three of them. I will try to get a reply from the Customer by hitting this button.
I will create a Task with some information when he hits this button.
This person has no Access to our System but creates a Task on his opportunitiy.
I think that is possible but i do not know how to create a link that does it.
Can you help me please.
1 answer
You will not be able to do this simply from a link, since it is external to salesforce.com. You will need to create a web service in the middle that when the link is clicked goes to this web service and then that uses the salesforce.com API to create the task.
http://www.salesforce.com/us/developer/docs/api/Content/sforce_api_objects_task.htm
Another possibility is using a marketing automation tool from AppExchange.
