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Topics#Reports & DashboardsSara Monksfield's Question
Sara Monksfield (RSC) asked in #Reports & Dashboards
Sep 14, 2015, 12:34 PM

Is a multi-select picklist the only way?

We want to record interest areas andhave 55 different interest areas to choose from; each account could have multiple interest areas.  I have set them up as a multi-select picklist, which works to an extent, but it is hard to report on due to the general limitations of this kind of field.  It works if we just want to find all customers with an interest in Eggs or Bacon for example, but not if we want to see how many customers are interested in each category.

 

With so many different values to choose from, do I just have to resign myself to the fact that we can't get much of a report from this, or is there another way I can approach it?
5 answers
  1. Vinay Chaturvedi (Dazeworks - An iLink Digital Company)
    Sep 14, 2015, 12:41 PM
    Hi Sara,

     

    There is already an idea posted here:

     

    https://success.salesforce.com/ideaView?id=08730000000BriLAAS

     

    Howver you can try this link if it helps:

     

    https://help.salesforce.com/apex/HTViewSolution?id=000004482&language=en_US

     

    if our suggestion(s) worked,  let us know by marking the answer as "Best Answer" right under the comment. This will help the rest of the community should they have a similar issue in the future.  Thank you!
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