The filter works precfectly while creating new item, but when I try to edit the existing record, the lookup filter doesn't get updated. It is still showing the Sub-Branch options with the old Program lookup value instant of the new one.
Does anyone know the solution to fix it? Thanks
1 answer
Hi Hiu,
I would like to try and assist here.It is hard to understand how is your current set up.As per my understanding about your requirement.Help & Training section contains a lot of documentation on how to do this, but I have included a few links which might be of some help:
https://help.salesforce.com/apex/HTViewHelpDoc?id=fields_lookup_filters_dependent_lookups.htm&language=en_US
https://help.salesforce.com/apex/HTViewHelpDoc?id=fields_lookup_filters_notes.htm&language=en_US
https://help.salesforce.com/apex/HTViewHelpDoc?id=fields_lookup_filters_best_practices.htm&language=en_US
https://help.salesforce.com/apex/HTViewSolution?urlname=Why-don-t-I-get-the-results-I-expect-when-I-do-a-Lookup-Search-on-a-field-with-Lookup-Filters-defined&language=en_US
http://help.salesforce.com/help/pdfs/en/salesforce_filtered_lookups_cheatsheet.pdf
https://help.salesforce.com/apex/HTViewSolution?urlname=Dependent-lookup-field-does-not-work-on-search-filters&language=en_US
https://success.salesforce.com/ideaView?id=08730000000ayzUAAQ
I hope this information has been helpful. If the above information resolved this issue, please make sure to take a moment to share the resolution and mark the post as "Best Answer" to assist others in the community with similar questions. Thank you.
In case if you need additional help please revert back with your inputs.
Regards,
Dhanshyam
