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We are using the Lightning Service Console with the 3 panels on our cases record pages.

 

On the middle panel, on the Feed, we have a custom action called Update Case.  This custom action has fields from the case itself that our agents can update quickly without having to go to the Details tab.

 

Scrolling in custom action field scrolls entire middle panel in LEX service console

 

We have noticed in LEX that if we click in the Status field (which is a pick list) and scroll down using the scrolling wheel on your mouse, not only does it scroll thru the options in the list but it also scrolls the entire middle panel down.  In my example below, I clicked the Status drop down, had my pointer on the middle of the options in that listing and scrolled down 2 clicks with my wheel on my mouse.  Not only did it scroll down thru the options in the drop down, but notice that it also scrolled the entire middle section down.

 

User-added image

 

Anyone else notice this behavior?

 

 
1 answer
  1. Dec 11, 2018, 7:33 PM
    Unfortunately, this is behaviour I've experienced in a Console layout. If anything, it forced us to keep the values down to a minimum.
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