FavoriteMindy Penn asked in #SecurityApr 3, 2019, 1:58 PMrole hierarchy not working - what am I missingOWD for Account is Private. I have user that is in the GPJL - Australia Role, but he is seeing some accounts that are owned by those in the Institutional Admin Role. No sharing settings that would allow this. 7 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Accepted AnswerMindy PennApr 4, 2019, 3:25 PMSalesforce support was able to help me out - the reason was the user was the owner of the record. Such an easy fix! Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Accepted AnswerMindy PennApr 4, 2019, 3:25 PMSalesforce support was able to help me out - the reason was the user was the owner of the record. Such an easy fix!