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Topics#Data ManagementKathy Carter's Question
Kathy Carter (J. B. Hunt Transportation) asked in #Data Management
Aug 20, 2014, 3:04 PM

Is there anything special I need to do to put an email template into a template folder other than selecting the folder when I create the template?

I have an email template I created for an approval process that I can't get deployed to another sandbox.  The message I receive is 'Templates used by other resources must remain in a folder other than your Personal template folder, and cannot be deleted or deactivated.'  The API name for the template includes the folder name.  What am I doing wrong?  I hate the idea of having to manually re-create this template in all samdboxes!!
4 answers
  1. Kathy Carter (J. B. Hunt Transportation)
    Aug 20, 2014, 3:38 PM

    The folder wasn't a new one and I checked that it existed in the sandboxes. I ended up pulling the template out of the change set and deploying it separately follwed by the remaining change set. It worked doing it that way, but I still do not know what caused the issue. Thanks for your help.

    Thanks,

    Kathy Carter | Systems Analyst

    479.361.7646 (O) | 479.263.2627 (C)

    J.B. Hunt Transport, Inc. | Our business is moving yours.™

    Single Source | Intermodal | Dedicated | Final Mile | Truckload | LTL | Refrigerated | Flatbed

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