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Aug 1, 2012, 6:29 PM

console

didint sf used to have a console?

3 answers

Aaron DeRan (Deloitte)
Aug 1, 2012, 6:30 PM
Salesforce still has a Console, but it needs to be enabled for Profiles before users can access it.

http://na9.salesforce.com/help/doc/en/salesforce_agent_console_cheatsheet.pdf

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