This is formula for CASE SLA Met requirement and when status is closed, SLA will be met, otherwise not met and i have a issue like, when again status is changed from closed to analysis, "met" should not be populated, but it is populating. please help me in this case. Thanks in Adcance :)
5 answers
Yes. am doing it in workflow rule, but is it possible to write within the same workflow rule which is used for met condition? as workflow usage limit is less, i need to do only in 1 workflow rule.
