Skip to main content
FeedDražen Vrhovski's Question
Dražen Vrhovski
Nov 25, 2010, 9:59 AM

update picklist

i've updated a custom made picklist with a new value. even though the new value is visible in the value list (under the Setup section), when I want to use the value (eg. change the relevant field in the opportunity tab), it's not visible. please help how to update the value list outside the Setup session
4 answers
  1. Aiden Martin (Bell Aliant)
    Nov 25, 2010, 12:37 PM
     Are you Enterprise or Unlimited edition of sfdc?  If so, a record type allows you to create different page layouts and have picklists that present different sets of values to different user profiles.

     

    Check the following:

     

    Setup...App Setup...Customize...Opportunities

     

    Do you see an option for "Record Types" under the Opportunities menu?  If yes, click on it to see if there is more than one recordtype.  If yes, click on the recordtype label name.  You'll see all the standard and custom opportunity picklists.  Click the Edit link next to "Lost Reason".  If "Client deferred" is in the available values box, move it to the Selected Values box.

     

    If you are using Professional edition and don't have access to record types, I'm sorry but I'm out of ideas.

     

    Aiden
Write an answer...
0/9000