I can see you can send an outbound message which is nice but not very useful to ourselves.
I'm aiming for the system to send a template email (prebuilt) out at certain points in time. Just can't see where you do it.
Sorry if I am being blind or just stupid
5 answers
have you look at time based workflow?
see this screenshot,
and read this doc
http://na3.salesforce.com/help/doc/en/workflow_time_action_considerations.htm
