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Topics#Customer ServiceStephanie Kelly's Question
Stephanie Kelly (Internap) asked in #Customer Service
Jun 22, 2012, 3:07 PM

Change physical address in mass emails

When our team sends out mass emails, it pulls the corporate address and places on the bottom of the email. Is there a way for that address to be deleted or edited? Since our reps are located world-wide, they'd prefer not to have the head quarters address on there or have their local address.
1 answer
  1. Pierre D (OpenText)
    Jun 23, 2012, 2:00 PM
    Is the address in the templates they are using by any chance?

     

    SETUP > EMAIL > MY TEMPLATE and look up the template(s) they are using. Is the address coming from there?
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