I have an issue of salesforce sending multiple email alerts.
So the rule works for existing contacts. And I am checking if there is any update on contact record with respect to "Last Campaign Activity" date field then trigger an email alert. Now we have Hubspot as Marketing tool. So it updates the records lets say at 1 pm and an email alert is sent from salesforce then it updates the record again because of its syncing pattern and another email is generated. Please see below the rule, again its working on date and not on time.
- (Contact: Last Modified By EQUALS Hubspot) AND (Contact: Subregion EQUALS CANUS) AND (Contact: Created Date NOT EQUAL TO TODAY) AND (Contact: Last Campaign Activity EQUALS TODAY)
Any help will be appreciated!
Thanks