As the administrator I have set up most of our accounts. I want the staff to be able to view and edit changes when necessary. It seems that they can not search for accounts that have been put in the system the administrator.
2 answers
What you need to do is set profile permission levels to read only or read/write. Go into Set Up/Manage Users/Profiles. There's a drop-down menu there where you can select all profiles. Then you get a list of Profiles and a profusion of check boxes. You can select the access level for each profile by checking the box for Read Only, Read/Write, or Edit.
Another way of doing it is to add the specific people to the Account Team and assign them read/write permissions. You can also Share with other members of your team. For this to work, you'll need to know specifically who needs access to what account.
