
When uploading a CSV with a primary email and secondary email onto a person account, I'd like to have a workflow so that if the secondary email is empty, then it will automatically populate it with the primary email.
Is this possible? If there is a secondary email, then it would maintain that value.
Thank you!
3 answers
Yes, your WFR Trigger would be something like:
ISBLANK(Secondary_Email__c)
and your Field Update Formula would just be the API Field Name of the Primary Email Field