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Topics#Data ManagementAruna Rapole's Question
Aruna Rapole (LincolnFinancial) asked in #Data Management
Nov 11, 2015, 7:41 PM

How to update a multi pick list value with single pick list value using process builder

Hi,

 

I am having single picklist value called  Advocate Type on Case Object and Multi picklist value Advocate Type On Contact.

 

I need to update a Contact Advocate Type Multipick list value with Advocate Type Single Picklist value  of all cases realted to contact using process builder.

 

Example  :

 

If  Case 1      Advocate Type ='Test1'

 

     Case 2      Advocate Type ='Test2'

 

     Case 3      Advocate Type ='Test3'

 

     Case 4      Advocate Type ='Test4'

 

Then on Contact  AdvocateType='Test1;Test2;Test3;Test4'

 

Is this possible by using process builder ? if it is can you tell me how can I do this 

 

    

 

 
1 answer
  1. Atul Gupta (CloudVandana Solutions)
    Nov 12, 2015, 2:50 PM
    Please think about moving away from multi-picklist fields - they have so many data collection and reporting limitations (like the one you just found), that any data stored in them is basically inaccessible to be used in your business.

     

    You dependent picklists, or a series of checkboxes to get your data stored in a way that it is useful.

     

    ~ Jeff May
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