Thank you, in advance, for your time and input,
Eric
1 answer
Here is the guide for Self-Service Portal:
http://na9.salesforce.com/help/doc/en/salesforce_selfservice_implementation_guide.pdf
...and here is how to customize the home page of the Self-Service Portal:
http://na9.salesforce.com/help/doc/en/customize_the_login_page.htm
Here is a how-to on creating a custom login page:
http://stackoverflow.com/questions/2643253/how-to-create-a-custom-login-page-in-salesforce-com