FavoriteJeffrey Cueva asked in #Customer ServiceJun 22, 2012, 9:25 PMI have created a "Personal Email" template but I can't use it.It doesn't appear at "Email Templates" search box but when I use the Magnifying Glass for Snippets it is there but can't click it. Help!26 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Larry BurttJun 22, 2012, 9:32 PMDid you check the box "Available for Use"???Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply