
I'm trying to create a new field for contacts (and eventually leads as well) that would display true if the Ownerid is one of above 5 values or false if not.
Here is the formula:
IF (or(OwnerId="005400000015y6xAAA",OwnerId= "00540000000s0L9AAI",OwnerId= "00530000000qK8dAAE",OwnerId= "005400000016s3gAAA",OwnerId= "0054000000177j3AAA",OwnerId="005400000017PQnAAM"),"True",null)
My syntax is correct according to SF but the fields remain blank.
Any Input appreciated.
Thanks
6 answers
Possible. I have seen at least one case in the past where using the 18 digit ID caused problems.
I would shorted the rule to one ID and use the 15 digit ID and test to make sure that works with one record. Then that will tell you if we can add the rest of the ownerids back to the formula.