I'm trying to export activity history using dataloader but it seems to be only exporting up to two years ago.
If I look at specific contacts/leads that have had activity using the web normal salesforce--- I've seen some as far back as 2008.
is there a way to dl all of this? Or do I need to log a case for this?
Thanks,
Print this page Can I export Archived Activities with the Data Loader?
Knowledge Article Number: 188533Description
Can I export Archived Activities with the Data Loader?
Resolution
No. You cannot export Archived Activities with the Data Loader.
How can you get Archived Activities?
1) Submit a case with support for the feature activation to extend Archived Days for longer than the standard 365 days. Depending on how much farther, and for how long you would like this extended may impact your loading time for salesforce pages, applications, processes, etc.
After this is extended you can report on these activities, or export them using the Data Loader.
2) Weekly Data Export (if available for your Edition) can retrieve archived activities.
Salesforce archives activities according to these conditions.
- Events with a due date greater than 365 days old
- Closed tasks with a due date greater than 365 days old
- Closed tasks without a due date and created more than 365 days ago
Additional considerations for activity archiving:
- Archiving occurs weekly at approximately 5:00 AM Greenwich Mean Time (GMT) on Saturday.
- Archived activities can be viewed only in export files, printable view, or by clicking View All on the Activity History related list. You can also view an archived activity if you know the URL for the activity.
- Administrators can delete archived activities using Mass Delete.
- Archived tasks are not included in reports. However, you can report on open or completed tasks.
