FavoriteMonica Westbrook (CenturyLink) asked in #Customer ServiceJan 19, 2012, 10:47 PMConvert Ideas to CasesDoes anyone know if Ideas can be pushed or migrated to Cases?1 answerSortSort by DateSort by Most HelpfulSort by DateMarco (werewolf) Casalaina (Salesforce)Jan 20, 2012, 7:57 AMThere's no built-in way to do it, so in that sense, no. However it would probably be fairly straightforward to make that conversion as a custom button on Idea, either using the AJAX toolkit or Apex.Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Marco (werewolf) Casalaina (Salesforce)Jan 20, 2012, 7:57 AMThere's no built-in way to do it, so in that sense, no. However it would probably be fairly straightforward to make that conversion as a custom button on Idea, either using the AJAX toolkit or Apex.
