http://appexchange.salesforce.com/listingDetail?listingId=a0N300000024tT3EAI.
We use Professional Edition with 13 users.
The app works as expected, but I do E-mail campaign management by mass importing csv files from Constant Contact. This caused me to hit the @future asynchronous APEX method call limit for my organization.
The documentation found at:
http://appexchange.salesforce.com/servlet/servlet.FileDownload&file=00P30000004tUBDEA2
says that when you hit the cap lead scores don't evaluate, which would be acceptable, I'd just rescore my leads occasionally. But the error Salesforce throws stops users from being able to update lead records, and caused the lead import I was doing to stop processing after the cap was reached.
I had to uninstall the app to allow the team that calls leads to continue to work.
So my questions are:
- Why is Salesforce behaving differently than the documentation?
- Is there something I can do to change this behavior?
- This is a managed app. Is there a way for me to disable the lead scoring triggers? If I could turn them off and batch rescore after I update campaigns I wouldn't be hitting the API limit.
6 answers
For those that come across this in the future: John is the developer of this app, and reached out to me via E-mail. He made some changes to my salesforce org settings to keep this from happening.
Thanks!
