Unfortunately, I do not have this section under Settings, though I do have the Enterprise version. Is there something at a higher level I need to enable/setup? I am a System Administrator and have the appropriate permissions to access such settings.
Is it possible that this is some kind of add-on module that would be a separate purchase (I'm not involved in the billing of our license or anything like that, so I wouldn't know how that part of all this works, unfortunately).
Any ideas?
3 answers
No need of modules to purchase over.
Search for Customer Portal in the Search bar.
Else,
go to Setup|App Setup|Customize|Customer Portal for Customer Portal.
Setup|App Setup|Customize|Service Portal for Service Protal
Enable settings for them. If you dont see Settings over there, you dont have Customer Licences I think.
The customer portal requires additional licenses on top of EE, namely customer portal licenses. Contact your Salesforce.com AE for information about those.
Check in your Setup|Administration Setup|Company|Company Profile, Customer Portal licenses.
Regards,Charan
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