FavoriteJon Berger (Charles Schwab & Co.) asked in #Customer ServiceOct 21, 2011, 5:53 PMcase history reportingWould like to be able to enable "Old Value" and "New Value" as filterable fields for Case History reporting1 answerSortSort by DateSort by Most HelpfulSort by DateSunil Keshari (Red Hat)Oct 21, 2011, 6:16 PMUnfortunatily "Old Value" and "New Value" does not support in report filter.Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Sunil Keshari (Red Hat)Oct 21, 2011, 6:16 PMUnfortunatily "Old Value" and "New Value" does not support in report filter.